Effective Date: June 20, 2025

1. Introduction & Scope

Welcome to ItineraryforBali! This Privacy Policy explains how ItineraryforBali (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit or use our website at www.itineraryforbali.com, engage with our services, or communicate with us.

We care about your privacy and are committed to being transparent. This policy applies to all users and visitors of ItineraryforBali, regardless of how you access our services.

By using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the website or services.

2. Information We Collect

2.1 Information You Provide Directly

We may collect the following personal information when you interact with us:

  • Account Information: Name, email, password, and optional profile details
  • Booking Info: Travel dates, preferences, group info, and custom requests
  • Payment Info: Processed securely through trusted third-party processors
  • Communications: Emails, inquiries, and support messages
  • User-Generated Content: Reviews, comments, photos, or itinerary feedback
  • Survey Responses: Info you choose to share via surveys or polls

2.2 Information Collected Automatically

We may automatically collect:

  • Technical Info: Browser type, device data, OS, IP address
  • Usage Info: Page visits, actions, search terms, referral sources
  • Location Info: General location based on IP or user-granted geolocation
  • Cookies & Trackers: See Section 4 below

3. How We Use Your Information

We use your data to:

  • Provide and improve our website and services
  • Manage bookings, purchases, and itinerary delivery
  • Personalize your experience
  • Communicate trip updates, promotions, and respond to support requests
  • Analyze performance and usage trends
  • Prevent fraud and enhance security
  • Comply with legal obligations

4. Cookies & Tracking Technologies

4.1 What Are Cookies?

Cookies are small text files stored on your device to help recognize and optimize your experience.

4.2 Types We Use

  • Necessary: Core functionality (e.g. login, security)
  • Preferences: Save settings and preferences
  • Analytics: Help us understand user behavior
  • Marketing: Show relevant ads based on your interests

4.3 Managing Cookies

You can manage or disable cookies in your browser settings. However, disabling cookies may affect functionality.

4.4 Do Not Track

Our site currently does not respond to “Do Not Track” browser signals.

5. Third-Party Sharing

5.1 Service Providers

We share data with trusted providers like:

  • Payment processors
  • Travel partners (e.g., hotels, tours)
  • Email marketing tools
  • Analytics services
  • Customer support platforms

5.2 Business Partners

To fulfill bookings and offer travel services, we may share data with trusted partners (e.g., Booking.com, GetYourGuide).

5.3 Legal Requirements

We may disclose information as required by law or in response to legal requests.

5.4 Business Transfers

If ItineraryforBali undergoes a merger or sale, your information may be transferred as part of that transaction.

6. User Rights & Choices

6.1 Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your data
  • Correct inaccuracies
  • Delete your data
  • Restrict or object to processing
  • Request data portability

6.2 Exercising Your Rights

Contact us at info@itineraryforbali.com to make requests. We respond within 30 days, per applicable laws.

6.3 Opting Out of Marketing

  • Use the “unsubscribe” link in emails
  • Change preferences in your account
  • Email us directly

7. Data Retention

We retain data based on need, sensitivity, and legal requirements:

  • Account Info: As long as your account is active
  • Booking Info: Retained for up to 7 years
  • Marketing Data: Until you unsubscribe

8. Security Measures

We implement strict measures to protect your data, including:

  • HTTPS encryption
  • Secure servers
  • Access restrictions
  • Staff training
  • Regular vulnerability assessments

Despite best efforts, no system is 100% secure. Use at your own risk.

9. International Transfers

We may transfer data internationally. For users in the EU/EEA, UK, or Switzerland, we use safeguards such as:

  • Standard Contractual Clauses
  • Adequacy determinations
  • Other lawful transfer mechanisms

10. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect data from minors. If you believe a child has submitted information, contact us immediately and we will delete it.

11. Changes to This Policy

We may revise this Privacy Policy from time to time. Major updates will be posted on our site or emailed to registered users. The date at the top reflects the latest version.

12. Contact Information

If you have questions about this Privacy Policy, reach out to:

📧 Email: info@itineraryforbali.com

For EU users: You also have the right to contact your local data protection authority